How Chat Marketing can help you grow your company

How Chat Marketing can help you grow your company

The Call Centers are destined to disappear at some point, generally, it is a bit annoying when we receive a call to offer us information about a product that we have not ordered and that we are not interested in, that is why Marketing is working alongside science to personalize the types of ads and where they will be directed so that we can reach that audience that needs us.

It is not superfluous to say that today the advertising platforms can help us or at the same time they can get us into trouble, especially when it comes to looking for the specific audience we want to reach, since we can fall into the trap of entering the more people we reach we will have an effective announcement, but that is the field for another topic and another post.

Chat Marketing I would define it as the most personalized way to establish a friendship relationship to be able to retain a client since nowadays people are more willing to answer a chat either through WhatsApp, Instagram, and Messenger than answer a call telephone. That is why we will use the Leads creation tools where the strangers who constantly visit our website can become potential customers and be able to take them by the hand until the final purchase, not being invasive but giving added value and leaving a good taste in your experience with us.

A Chat Marketing Team in your company, will allow you to better manage these Leads, with better response time and more personalized attention where your brand can little by little make the client feel identified and represented with it and he is a promoter of your company due to that experience that you gave him to go hand in hand in his purchase decision process.

It also helps us to give a quick response if any doubt arises regarding the service or product you provide, in a given case the client makes some unexpected decision to buy your product or service.

That is why at Thunder Media we help you create quality Leads and take your customers by the hand in that process of loyalty purchases on your website.